Delete your account
This page explains how to delete your Titli India account and the personal data linked to it. It applies to titliindia.com and to the Titli India - Wear Your Wings app on Google Play.
How to delete your account
- Email support@titliindia.com with the subject Delete my account.
- Include the mobile number and email address you use to shop with us.
- We may reply to confirm the request comes from you.
We confirm and complete deletion requests within 30 days.
What we delete
- Your name, mobile number and email address
- Your saved delivery addresses
- Your marketing preferences
We also ask our checkout partner, GoKwik, to delete the checkout login linked to your mobile number.
What we keep, and for how long
Records of orders you have placed (invoice, items, amount paid and delivery address) are kept for as long as Indian tax and accounting laws require, usually up to 8 years, and are then deleted. We do not use them for marketing.
Deleting only some of your data
You can ask us to delete specific data, such as a saved address, or to stop marketing messages, without deleting your account. Email support@titliindia.com and tell us what to remove.
Data stored on your phone
The Titli app keeps your bag and wishlist only on your phone. To remove them, uninstall the app or clear its storage in your phone's settings.